Privacy

Satorys Respects Your Privacy

This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every Satorys Web page.

Satorys privacy practices are consistent with the Council of Better Business Bureau’s Online Privacy Program.

In the development of Satorys’ privacy policies and standards, we respect and take into account all major principles and frameworks, including the OECD Guidelines on the Protection of Privacy and Transborder Flows, EU Directive 95/46/EC, APEC Privacy Framework, and the Madrid Resolution on International Privacy Standards.

Satorys has also self-certified its privacy practices as consistent with U.S.-E.U. Safe Harbor principles: Notice, Choice, Onward Transfer, Access and Accuracy, Security, and Oversight/Enforcement. More information about the U.S. Department of Commerce Safe Harbor Program can be found at http://www.export.gov/safeharbor/.

In compliance with the Safe Harbor Principles, Satorys commits to resolve complaints about your privacy and our collection or use of your personal information. Satorys has further committed to refer unresolved privacy complaints from EU citizens or residents regarding transfers of their personal data under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if Satorys does not satisfactorily address your complaint, you may contact BBB EU Safe Harbor at http://www.bbb.org/us/safe-harbor-complaints.

If you have questions or complaints regarding our privacy policy or practices, please contact Satorys using the e-mail marketing@satorys.com.

How Satorys Uses Automatic Data Collection Tools

The following sections provide additional information about commonly-used web technology tools.

Cookies

A “cookie” is a small data file transferred by a website to your computer’s hard drive. Satorys or its service providers send cookies when you surf our site or sites where our ads appear, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on our site, sites that are “powered by” another company on Satorys’ behalf, or sites where our ads appear may give us access to information about your browsing behavior, which we may use to personalize your experience. Cookies are typically classified as either “session” cookies or “persistent” cookies.

• Session cookies do not stay on your computer after you close your browser.
• Persistent cookies remain on your computer until you delete them or they expire. Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly.

You can find information on popular browsers and how to adjust your cookie preferences at the following websites:

• Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
• Mozilla Firefox: http://www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html

From time to time, Satorys will use Flash local shared objects (LSOs) to store Flash content information and preferences. LSOs perform similar functions to HTML browser cookies and deposit small files on your computer, which are commonly called Flash cookies. Flash cookies are different from browser cookies and cookie management tools provided by your browser will not remove Flash cookies. To learn more about Flash Cookies and how to manage the related privacy and storage settings, please visit the Adobe Systems website .

Web Beacons

Some Satorys.com and third-party web pages and HTML-formatted email use web beacons alone or in conjunction with cookies to compile information about your website usage and your interaction with email, as well as to measure performance on hp.com and websites “powered by” another company on Satorys’ behalf. A web beacon is an electronic image, called a single-pixel (1×1) or clear GIF. Web beacons can recognize certain types of information on your computer such as cookies, the time and date of a page viewed, and a description of the page where the web beacon is placed. Depending on the context, web beacons may also refer to content on a third-party server, and may be used by service providers to deliver relevant advertising to you.

You may be able to disable web beacons in email messages by not downloading images contained in the message you receive (this feature varies depending on the email software used on your personal computer). However, doing this may not always disable a web beacon or other automatic data collection tools in the email message due to specific email software capabilities. For more information about this, please refer to the information provided by your email software or service provider.

If you choose to receive marketing emails or newsletters from Satorys, Satorys may automatically collect personal information about you. For example, through web beacons and personalized URLs embedded in these emails or newsletters, Satorys can track whether you’ve opened those messages and whether you’ve clicked on links contained within those messages. For more information on embedded web links, see below.

Embedded Web Links

Emails from Satorys and Internet keyboard keys preconfigured by Satorys often use links designed to lead you to a relevant area on the web, after redirection through Satorys’ servers. The redirection system allows Satorys to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives.

In emails, such web links may also allow Satorys to determine whether you have clicked a link in an email, and this information about the interaction may be connected to your personal identity. If you do not want Satorys to collect information about the links that you click, you can:

• change your choice about how you receive communications from Satorys (i.e. choose a text-based version of the message where available) or choose not to click links in an email that Satorys sends
• reconfigure the Internet keyboard keys on certain PC models to launch a destination URL of your choice by using the instructions provided with your PC

Satorys Ads and Offerings on Third-Party Websites

Satorys can contract with service providers to place ads on websites owned by third parties. In addition, some websites may be “powered by” a service provider to provide Satorys offers on Satorys’ behalf. These service providers may send cookies from and use web beacons on these third-party websites and on satorys.com. The cookies and web beacons may enable Satorys to collect information about the pages you viewed and the links you clicked.

You can learn more about network advertising and how to manage this process by visiting the Network Advertising Initiative site

Information-Gathering Tools

Satorys may use tools to collect information about your experience on some Satorys websites. These tools do not involve the use of web beacons or cookies, but record your interaction with a Satorys website as captured by a Satorys server. Certain tools, used in some countries, may enable Satorys to replay customer web sessions. These tools are used primarily for troubleshooting purposes; information collected by these tools will be stored for a limited period of time.